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2023-01-03 18:45:14+00:00
*Kraken Website and API Maintenance*
THIS IS A SCHEDULED EVENT Jan 5, 22:00 - 22:15 UTC Jan 3, 18:39 UTCScheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, January 5 at 22:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Funding, Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
[Read more...](https://status.kraken.com/incidents/6z2wxdymzr3g)
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2023-01-06 14:25:33+00:00
*Lisk (LSK) Funding Delays*
Jan 6, 14:11 UTCMonitoring - A fix has been implemented and we are monitoring the results. Jan 6, 13:32 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 6, 13:11 UTCInvestigating - We're investigating an issue with the Lisk (LSK) funding gateway. Deposits are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/t69kxf7gnz72)
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2023-01-12 14:51:22+00:00
*Issue with inaccurate Deposit Status*
Jan 12, 13:28 UTCIdentified - We have identified an issue with deposits displaying an incorrect status while pending confirmations. Clients might see a 'Sending' or 'Settled' status while a deposit is pending. This does not cause any delays and the confirmations on the blockchain required until a deposit is confirmed remain the same.Our engineers are working on a fix and we will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/vkvztf6283sj)
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2023-01-12 13:21:02+00:00
*Kraken Website and API Maintenance*
THIS IS A SCHEDULED EVENT Jan 16, 09:00 - 09:15 UTC Jan 12, 12:37 UTCScheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Monday, January 16 at 09:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Funding, Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
[Read more...](https://status.kraken.com/incidents/wtmhgw1rmpg4)
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2023-01-12 08:49:57+00:00
*Tether USD (USDT) Funding Delays*
Jan 12, 08:29 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 12, 08:05 UTCInvestigating - We're investigating an issue with the Tether USD (USDT) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/0gypckygshzj)
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2023-01-11 23:48:24+00:00
*Document Upload Issues*
Jan 11, 22:51 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 11, 22:22 UTCInvestigating - We are investigating reports from some clients having difficulty uploading documents to their account. We are working to resolve the issue and will update as soon as we have more information.
[Read more...](https://status.kraken.com/incidents/65tls6py9ty2)
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2023-01-10 20:43:08+00:00
*Canadian Dollar (CAD) Withdrawal Delays*
Jan 10, 19:31 UTCInvestigating - We're investigating an issue with the Canadian Dollars (CAD) payment method. Withdrawals are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/zc9707z50hy0)
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2023-01-09 20:38:48+00:00
*Missing settlement options and status on RFQ page*
Jan 9, 20:18 UTCInvestigating - We are currently investigating an issue with the RFQ page of our OTC portal. RFQ is currently disabled for quoting. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/wq74nthnssgh)
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2023-01-09 16:08:22+00:00
*Kraken Futures Maintenance*
THIS IS A SCHEDULED EVENT Jan 10, 11:30 - 11:40 UTC Jan 9, 15:36 UTCScheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes on January 10 at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.Changes in release:- General performance improvements- ‘max_fixed_leverage’ field added to open orders and open orders verbose WebSocket API
[Read more...](https://status.kraken.com/incidents/0ljx5xv7b783)
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2023-01-14 13:30:25+00:00
*Kraken Futures Unscheduled Downtime*
Jan 14, 12:18 UTCResolved - This incident has been resolved. Jan 14, 12:14 UTCMonitoring - A fix has been implemented and we are monitoring the results. Jan 14, 12:11 UTCIdentified - We have identified the issue and our team is currently working on a fix. Markets are in post-only mode at this time.
[Read more...](https://status.kraken.com/incidents/r8s2h2qs6mvl)
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2023-01-16 10:39:21+00:00
*Cancellation, Withdrawal Delays*
Jan 16, 09:50 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 16, 09:09 UTCInvestigating - Currently, some clients are reporting delays in the cancellations of their withdrawals. Our technical teams are investigating this issue.
[Read more...](https://status.kraken.com/incidents/p5ryw62pgp4h)
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2023-01-17 18:15:20+00:00
*Issue Adding New Credit Cards to Account*
Jan 17, 18:10 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 17, 18:10 UTCInvestigating - We are receiving reports of clients having issues adding new credit cards to their account on the site as well as via mobile apps. We have identified the issue and are working to resolve it. We will provide any updates as soon as we have more information.
[Read more...](https://status.kraken.com/incidents/d6xlp1kc4ypm)
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2023-01-18 16:49:50+00:00
*Connectivity Issues - NFTs*
Jan 18, 16:39 UTCInvestigating - We are investigating reports from clients having difficulty trading NFTs. We are working to resolve the issue and will update as soon as we have more information.
[Read more...](https://status.kraken.com/incidents/fvtg5fn850jd)
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2023-01-20 23:00:38+00:00
*Stellar (XLM) Funding Delays*
Jan 20, 22:43 UTCUpdate - We are continuing to monitor for any further issues. Jan 20, 22:43 UTCMonitoring - A fix has been implemented and we are monitoring the results. Jan 20, 22:42 UTCIdentified - The issue has been identified and a fix is being implemented. Jan 20, 22:18 UTCInvestigating - We're investigating an issue with the Stellar (XLM) funding gateway. Withdrawals are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/5hqg8fqmf49z)
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2023-01-23 21:41:09+00:00
*Document Upload Issues*
Jan 23, 21:20 UTCMonitoring - A fix has been implemented and we are monitoring the results. Jan 23, 20:46 UTCInvestigating - We are investigating reports from some clients having difficulty uploading documents to their account. We are working to resolve the issue and will update as soon as we have more information.
[Read more...](https://status.kraken.com/incidents/2wfncbrdgj41)
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2023-01-24 20:14:45+00:00
*Synapse (SYN) Funding Delays*
Jan 24, 19:53 UTCInvestigating - We're investigating an issue with the Synapse (SYN) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/mldnfk8hhs0w)
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2023-01-26 20:22:15+00:00
*Intermittent Issues with Instant Buy*
Jan 26, 20:15 UTCMonitoring - A fix has been implemented and we are monitoring the results. Jan 26, 19:30 UTCInvestigating - We've identified an issue which is causing an error to pop up when trying to complete Instant Buy transactions on our Mobile App and website kraken.com. This includes purchases via ACH, digital wallet (Credit & Debit Card/Apple Pay/Google Pay) and purchases with Kraken balance. We're working on a fix and will provide updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/0hjkw6smzrkq)
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2023-01-27 20:26:02+00:00
*Deltec Bank Funding Gateway Maintenance*
Jan 27, 19:23 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 27, 19:23 UTCScheduled - The Deltec Bank funding gateway is undergoing maintenance. During this time transactions may be delayed. Any delayed transaction will be processed after the maintenance window is completed. Deltec will inform us if they finish their maintenance early. We will provide updates as necessary.
[Read more...](https://status.kraken.com/incidents/200g017vgk07)
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2023-01-28 12:58:38+00:00
*Trade Volume Reporting Error*
Jan 28, 11:45 UTCUpdate - We are continuing to work on a fix for this issue. Jan 28, 11:37 UTCIdentified - We've identified an issue where some clients' trade volume being reported via UI and API is not incrementing and reflecting trades executed since Thursday evening, although the volume is being tracked correctly and fees booked as normal. This reporting will be fixed during a scheduled maintenance on Tuesday, Jan 31.
[Read more...](https://status.kraken.com/incidents/b8jf7hqp4tjg)
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2023-01-30 22:10:58+00:00
*Silvergate SWIFT & Wires Funding Delays*
Jan 30, 22:06 UTCInvestigating - We're investigating an issue with the Silvergate SWIFT & Wires funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
[Read more...](https://status.kraken.com/incidents/m5nzn52kssl8)